Terms of Service

1. Acceptance of Terms

By accessing and using ProductCustomiser ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service govern your use of our AI-powered product customization platform, including all features, tools, and services offered through our website and application.

2. Description of Service

ProductCustomiser provides an AI-powered product customization platform that enables businesses to offer personalized product design experiences to their customers. Our service includes:

• Real-time 2D and 3D product visualization
• AI-assisted design tools and recommendations
• Production-ready file generation
• Integration capabilities with e-commerce platforms
• Analytics and reporting features

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Upload or distribute viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Create designs that are defamatory, obscene, or offensive
• Use the Service for any illegal or unauthorized purpose

5. Intellectual Property Rights

Our Content: The Service and its original content, features, and functionality are owned by ProductCustomiser and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content: You retain all rights to the designs and content you create using our Service. By using the Service, you grant us a limited license to host, store, and display your content solely for the purpose of providing the Service to you.

6. Payment Terms

Certain aspects of the Service are provided for a fee. You agree to pay all fees associated with your chosen subscription plan. All fees are:

• Stated in USD unless otherwise specified
• Non-refundable except as required by law
• Subject to change with 30 days' notice
• Billed in advance on a monthly or annual basis

Failure to pay fees may result in suspension or termination of your account.

7. Subscription and Cancellation

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Upon cancellation:

• You will retain access until the end of your current billing period
• No refunds will be provided for partial months
• Your data will be retained for 90 days before permanent deletion

8. Service Availability

We strive to provide 99.9% uptime but do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We will not be liable for any modification, suspension, or discontinuance of the Service.

9. Limitation of Liability

To the maximum extent permitted by law, ProductCustomiser shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless ProductCustomiser and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ProductCustomiser operates, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at: